Protecting your privacy is important to us. Please take a few moments to review this Policy.

How we use the information we collect on our website:

  1. What information is being collected and how is it used?
    For online subscriptions, surveys, and other online forms, data is collected for specific purposes. What we collect and how this is used is as follows:

    • 1 Subscription, surveys, other on-line forms
      You will be asked to submit details including a personal email address as well as your name and contact information, including your address. All mandatory information is indicated.
    • You will be asked if you wish to receive general email updates and further product information from us and if you do you can ‘opt out’ to receiving these. You will be given an opportunity to ‘opt out’ of this on each occasion we contact you thereafter. Unless you ‘opt-out’, TFWM may, from time to time, share your details to other third parties who may have information and/or products that may be of interest to you.
    • 2 What else do we collect when you use our website
      Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this in order to gather information about the website traffic and usage.
      Our web server collects certain information such as (a) IP address; (b) host names (c) domain name (d) time and date information as requested (e) the browser version and platform when it is requested, (f) a record of which pages have been requested.
    • 3 What else do we use personal information for?
      Other than for fulfilling our obligations to you (where these exist), on some occasions we use the information provided to produce aggregate statistics in relation to pages being accessed. We may also use it to monitor usage patterns on the website in order to improve navigation and design features to help you get information more easily. This information is provided to us as daily logged files. In order to help us develop the website and our services, we may provide such aggregate information to third parties. The statistics however will not include any information that can be used to identify any individual.
  2. To whom will personal information be disclosed?
    Unless you have decided to ‘OPT-OUT’, we will not disclose your personal data to any third party other than our contractors who must keep this date secure and confidential. Corporate location information however may be shared.
  3. How long do we keep the information we collect?
    We keep your personal information for as long as necessary to fulfil our obligations to you and protect our legal interests. This will never be longer than six years from the end of your subscription period.
  4. Can you change information we hold about you?
    Where you have provided us with an email address or any information which becomes outdated, you should inform us by emailing us at mm@tfwm.com, and informing us of whatever changes need to be made in order to ensure our obligations to you can be fulfilled.
  5. How is personal information stored and protected
    Your personal data is stored by us in electronic and paper-based form. Website usage information is stored electronically.
  6. Security
    The information we collect about site visitors the site, is stored in secure environments and we do not share any data that identifies any individual, to any other individual or party. We have mechanisms in place to protect data. One such mechanism is called a “firewall”. A firewall is a barrier that allows only authorised traffic through. It safeguards our computer systems and your information. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies.
    We understand that the security of your information is important to you. We also understand that our continued success as a publisher on the web, relies on our ability to communicate with you in a secure manner. We adhere to the highest standards of decency, fairness, and integrity in our operations. We use several measures to authenticate your identity when you visit our site. We also take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorised access and use (for example, by hackers). We review our security measures regularly.
    Despite our best efforts, and the best efforts of other firms, “perfect security” does not exist on the internet, or anywhere else. As a result, whilst we strive to protect your personal information, we cannot warrant the security of the information you transmit to us online. You therefore do so at your own risk.
    Once we receive your transmission, we make our best efforts to ensure its security on our system.
  7. Email
    Any emails between you and TFWM are not encrypted. It will be stored securely within our corporate firewall (see above ).
  8. Cookies
    Access to our website is dependent upon the use of session cookies. Most browsers allow the users to control the cookies including whether or not to accept them and how to remove them. If users disable cookies on their computers some of the more sophisticated features on our website will be unavailable to you.
    Session Cookies are stored, in memory, by your browser. Session cookies have a life of 30 minutes from the time you last accessed a page on our site. If you have not used our site for more than 30 minutes the cookie will be destroyed by your browser and you will have to login again to view certain areas.
    More information about cookies, including how to block them and/or delete them, can be found at AboutCookies.org.
  9. Contact Us
    If you have any concerns or queries about the information we hold about you or wish to provide feedback about this site, please contact us.
  10. Linking to external sites
    You will encounter links to other sites that are not those which we control (ie: sponsors, advertisers, etc). Please be aware that once you click to one of these sites, you are subject to that site’s privacy policy and not to ours. You may wish to review the privacy policy for each site you visit.
  11. Your Consent
    By using this website you consent to the use of any data we collect as set out in this policy. You should review this privacy policy regularly, to note any changes relating to how we collect and use your information.