A.C. Americas, the parent company of North American distributors A.C. Lighting and A.C. ProMedia, is pleased to announce the promotion of Geoff Cormack to Service Manager. In this role, Geoff will lead the service department in enhancing product repairs, support, and customer service across all A.C. Americas companies and brands. Reporting to Jean-Louis Blanchard, President, he will work closely with manufacturers to ensure the team stays ahead of technology advancements and industry best practices.
With a strong commitment to efficiency, innovation, and customer satisfaction, Geoff will spearhead a renewed focus on streamlining service operations, optimizing repair processes, and enhancing technical support. His leadership will drive a more proactive, solutions-oriented approach to servicing A.C.’s broad portfolio of products and brands.
“Geoff has been tasked with strengthening our service department and elevating the customer experience,” remarks Jean-Louis Blanchard. “His ability to solve complex challenges, refine processes, and deliver exceptional support makes him the ideal leader for this initiative. I am confident in his ability to enhance our service capabilities and exceed customer expectations.”
Geoff has been with A.C. Americas for five years, beginning as a Senior Service Technician, where he worked extensively on Chroma-Q, Luminex, PROLIGHTS, and other leading technologies. In 2022, he was promoted to Process Manager, focusing on documenting and improving manufacturing procedures. With 28 years of industry experience, including key roles at Westbury National, Geoff brings a wealth of expertise and a passion for operational excellence to his new position.
Under Geoff’s leadership, A.C. Americas’ service department is set to become more efficient, responsive, and forward-thinking—ensuring customers receive the highest level of technical support and service in the industry.
You can reach Geoff by phone at 416-255-9494 ext. 1304 or by email at geoff.cormack@acamericas.team.
Please join the A.C. team in congratulating Geoff on his promotion.