Symetrix’ long-standing commitment to serving its customer base with superlative training and support was underlined once again at the second annual Stellar Service Awards, which are organised by Systems Contractor News (SCN). Founded to honour outstanding achievements in customer care and satisfaction throughout the AV industry, the Stellar Service Awards this year brought recognition for Symetrix in two of ten categories.
Best Use Of An Afternoon (Best Online Training) was awarded to Symetrix for the second year running for its web-based educational efforts surrounding the SymNet Composer DSP configuration software, whilst The Number You Have On Autodial (Best Tech Support) was given to the collective Symetrix technical support team – recently described by Keith R. Anderson from prominent US AV provider Metro Sound & Video as “the best in the industry”.
Brooke Macomber, Managing Director, Global Sales & Marketing at Symetrix, comments: “We are delighted that the AV integrator community has voted for us in the awards. Symetrix has invested considerable time and resources into online training programmes and our technical support team, and this latest acknowledgement confirms that our efforts are really helping those using the products out in the field on a day-to-day basis.”
The full list of winners can be found here: www.avnetwork.com/latest/0013/presenting-the-winners-of-the-second-annual-scn-stellar-service-awards/94751.